CRM
Centralized customer relationship management, including lead generation, pipeline management, and customer support.
CRM Module
Lead and Opportunity Management
Capture, qualify, and progress deals through pipeline stages.
Contact and Account Management
Manage companies, contacts, interactions, and segmentation.
Quotation and Sales Order Management
Create quotes, convert to orders, and track fulfillment status.
Customer Support and Ticket Management
Cases, SLAs, priorities, assignment, and resolution tracking.
Email Marketing Integration
Sync lists and campaigns; view engagement within the CRM.
Reporting and Analytics
Pipeline, win/loss, activity metrics, and support KPIs.